Return & Refund Policy
At SeasonShop, customer satisfaction and produce quality are our highest priorities. Because perishable goods require special care, we maintain a transparent refund and replacement policy.
No need to send back damaged perishable goods.
- UPI refunds reflect within 2-4 hours; card refunds within 3-5 business days.
1. 24-Hour Freshness Guarantee
If any perishable item reaches you in damaged or unsatisfactory condition, please report it within 24 hours of delivery through your Account dashboard or support email.2. Immediate Resolution
- We will review your request and process an instant replacement or full credit to your original payment method.3. Razorpay Online Refund Processing
- Refunds approved by our operations team are disbursed automatically through Razorpay back to your original source (UPI, Credit/Debit Card, NetBanking).- UPI refunds reflect within 2-4 hours; card refunds within 3-5 business days.